Recent Blog Posts
- "Don't blame people for negative outcomes.
- Don't compare people.
- Focus on behaviors, not personal characteristics.
- Attribute good performance to internal causes.
- Recognize when a team should be praised.
- Be specific about ways to improve performance.
- Allow a controlled expression of feelings.
- Increase goal clarity.
- Challenge the recipient to do better.
- Increase the recipient's sense of independence and self-control.
- Encourage and reinforce a can-do attitude (p.8)."
From: London, M. (2014). The power of feedback. New York: Routledge Publishers
From: Vries, Manfred F.R. Kets de. (2014). INSEAD Business Press: Mindful Leadership Coaching: Journeys into the Interior. Basingstoke, GBR: Palgrave Macmillan.
- Identify past successes that paved the way to your current position.
- Think about challenges you faced along the way to those successes.
- List the specific skills and talents that allowed you to overcome past challenges.
- Think about the resources you tapped into to learn about and get better at things you needed to succeed.
- Think about the help you received from others as you stretched and grew.
- Explore how your past creativity, strength, and support network could be leveraged to help you overcome your current self-doubts (p. 102)."
What are ways that you talk back to the voice of doubt in your head?
From: Reina, D. & Reina, M. (2015). Trust and betrayal in the workplace: building effective relationships in your organization (3rd edition). Oakland, CA: Berrett-Koehler Publishers, Inc.
While we cadets busied ourselves preparing for academic exams, athletic
Sadly, and for many years, few of us gave him much notice, rendering little
Maybe it was his physical appearance that made him disappear into the
Maybe it was Mr. Crawford's personality that rendered him almost invisible
That changed one fall Saturday afternoon in 1976. I was reading a book about
On September 13, 1943, a Private William Crawford from Colorado, assigned to
"Holy cow," I said to my roommate, "you're not going to believe this, but I
We met Mr. Crawford bright and early Monday and showed him the page in
After that brief exchange, things were never again the same around our
Those who had before left a mess for the "janitor" to clean up, started
Mr. Crawford changed too, but you had to look closely to notice the
As often happens in life, events sweep us away from those in our past. The
Mr. Crawford continued to work at the Academy and eventually retired in his
A wise person once said, "It's not life that's important, but those you meet
- Picture the circumstances. What's happening, right now, in the other person's life? What pressures are they under?
- Reflect on what you can do to make that person comfortable and relaxed.
- Imagine what they are thinking. What's on their mind?
- Imagine what they are feeling. What emotions are they experiencing right now? What will their mood be?
- Lead with thoughtful questions about both thoughts and feelings.
- Start with their agenda, not yours. Don't be so anxious to persuade and convince-to push your point of view on them as soon as you're together.
- Think about how your ideas or proposals will be received. How will the other person react?
- Try to help others come up with the right answer or best conclusion, as opposed to giving it to them directly.