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Oct 23 - General Principles of Good Feedback
General Principles of Good Feedback
October 23, 2007
"Feedback is always meant to be positive. Its goal is to improve the current situation or performance - it's goal is never to criticize or offend.
- Be descriptive rather than evaluative
- Be specific instead of general
- Solicit feedback rather than impose it
- Time it
- Focus on what can be changed
- Check the feedback
- Demonstrate caring (Bens, 2005. p.115)."
Reference: Bens, I., (2005). Facilitating with ease! Core skills for facilitators, team leaders and members, managers, consultants, and trainers. San Francisco: Jossey-Bass.
Facilitating with Ease! is available on loan from the Ohio State University Leadership Center. To borrow this resource or any other resource please go to the resource search page http://164.107.48.88/winnebago/index.asp?lib
If this is the first time you have borrowed resources from the OSU Leadership Center, please contact us at 614-292-3114 and we will register you in our library system. Once you have been added to the system, you may request resources via the website.
Learn how the Ohio State University Leadership Center is strengthening tomorrow's leaders today at http://leadershipcenter.osu.edu
Created: 2008-02-28, Updated: 2009-01-06
