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Professionalism

April 17, 2007

As a leader you set the tone for others. Your behavior will be closely watched - and copied.

• Always be pleasant.
• Greet people by name.
• Listen to others in meetings.
• Always introduce others who are with you to people you bump into.
• Never take anything for granted.
• Avoid office gossip.
• Stay out of office politics.
• Dress for success and acceptance.
• Be timely in everything you do.
• Be willing to listen to others even if you think that your opinion will differ.
• Don't argue with people needlessly.
• Always show interest in the people around you.
• Encourage those lower in the corporate hierarchy to strive for improvement.
• Model the behavior you expect from others (Charney, 2006, p.48-49)."
  

Reference: Charney, C. (2006). The leader's tool kit: hundreds of tips and techniques for developing the skills you need. New York: AMACOM.

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Created: 2007-04-19, Updated: 2009-02-26