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Excellence is All Around Us

August 26, 2008

From: Arussy, L., (2008). Excellence every day: make the daily choice - inspire your employees and amaze your customers. Medford, NJ: Information Today, Inc.

The opportunities for excellence are all around us. They come in many different forms: emails requesting help, demands for an unexpected report, a fellow employee facing a problem with new software, a customer calling with a billing problem, a guest showing up early and in desperate need of a room, a new deadline for a proposal, a leaking faucet, a hysterical patient in need of medical help, or a lost person seeking directions. All around us are people who need and seek our help. They are a burden if we choose to see them as such; alternatively, they are also opportunities to create masterpieces. It is up to us to choose how to view and to respond to them.

We do not need to wait for tragic events, once-in-a-lifetime opportunities, or legendary occurrences. Every new day brings opportunities to transform tedious mechanical work to fine art in a moment of Daily Choice. Rather than planning to do excellence one day in the future, or waiting for opportunity to knock on the door, we need to discover excellence in everything we do. The opportunities are numerous as the people we meet and communicate with every day. The people who are impacted by the results of our work are our opportunities for excellence (Arussy, 2008, p.125 -126).

Excellence Every Day is available on loan from the Ohio State University Leadership Center. To borrow this resource or any other resource, please go to the resource search page http://164.107.48.88/winnebago/index.asp?lib.

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Created: 2008-12-06, Updated: 2009-01-08