competencies
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Clarity is Essential
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Competence is Critical
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Identify Your Constraints
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Unlock Your Creativity
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Concentrate Single-Mindedly
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Have the Courage of Your Convictions
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Develop Your Character
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Plan Every Detail in Advance
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Organize Your Work Before You Begin
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Staff Properly at Every Level
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Delegate Effectively
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Inspect What You Expect
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Keep the Boss Informed
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Focus on High Productivity
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Maintaining and raising quality
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Developing and improving systems
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Coaching employee performance
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Communicating across the organization
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Collaborating across the organization
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Resolving conflicts
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Building employee motivation
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Leading with emotional intelligence
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Building teams and team performance
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Managing change
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Managing your time and priorities
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Working with ethics and integrity (p. 6)