- "Individuals talk openly about their strengths and their weaknesses.
- People offer both support and challenge in meetings, clarifying intention and asking questions without appearing judgmental.
- People know more about each other than just their names.
- There are references to people's lives outside the workplace (images, artwork, etc.).
- People seem to assume positive intent with one another.
- Competition is focused on winning in the market or against the competition rather than internally.
1. Keep an open mind about the view of others
2. Show genuine concern for other people
3. Encourage openness and honesty
4. Communicates clear objectives
5. Demonstrate commitment to personal and organizational values
6. Display confidence and capability (p. 164).”
What are some things you do to build trust?
From: Gautrey, C. (2014). Influential leadership: a leader’s guide to getting things done. London: Kogan Page.