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CEOs who Engage for Impact:
- “They lead with intent. These CEOs translate their vision, goals, and acute awareness of context into commercial intent for the business overall and for every interaction they engage in.
- They understand the players. They tune in to understand the unique needs - emotional, financial, physical, or otherwise - of the full multitude of players who impact realization of intent.
- They build routines to enlist these players to support the intent (p.90).”
What are some additional things that CEOs do to Engage for Impact?
From: Botelho, E. L; & Powell, K.R. (2018). The ceo next door: the four behaviors that transform ordinary people into world-class leaders. New York: Currency.
- “High performers are more successful than their peers, yet they are less stressed.
- High performers love challenges and are more confident they will achieve their goals despite adversity.
- High performers are healthier than their peers.
- High performers are happy.
- High performers are admired.
- High performers get better grades and reach high positions of success.
- High performers work passionately regardless of traditional rewards.
- High performers are assertive (for the right reasons).
- High performers see and serve beyond their strengths.
- High performers are uniquely productive - they’ve mastered prolific quality output.
- High performers are adaptive servant leaders (p. 37-43).”
What are some additional qualities or practices of high performers?
From: Burchard, B. (2018). High performance habits: how extraordinary people become that way. Carlsbad, CA: Hay House, Inc.
- "Synergy: Team members complement each other's strengths, weaknesses, and behavioral preferences.
- Commitment: Team members are fully committed to the team's success, and they are willing to sacrifice their egos for the good of the team.
- Constructive Contention: The toughest challenges and issues are put on the table and debated vigorously.
- Accountability: Even though there is usually a designated leader, team leadership is often shared. Team members hold each other accountable, challenge and help each other, and are deeply concerned about their teammates.
- Purpose: The team develops shared goals, purpose, and core values aligned with stakeholder needs.
- Rewards: The team shares in significant rewards for achieving their goals and even bigger rewards for exceeding expectations.
- Transparency: Communication is fluid and transparent, and all information is shared openly and candidly.
- Collaboration: Team members exude a 'we are stronger than me' attitude by breaking down silos, working across functional boundaries, and proactively tapping into each other's strengths.
- Growth Mindset: there is a growth mindset grounded in curiosity.
- Ownership: The entire team feels a joint sense of ownership for their collective results and they behave like owners (p. 51-52)."
From: Rake, J. (2018). The bridge to growth: how servant leaders achieve better results and why it matters more than ever. New York: Skyhorse Publishing.
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"You don't have to be hemmed in by limiting beliefs. You can exchange them for liberating truths. I'd like to suggest a simple six-step process to help you do that.
First, recognize the limiting belief. If a belief reflects black-and-white thinking, it might be a limiting belief. Same thing if it's personalizing, catastrophizing, or universalizing. Whatever the content of the belief, no matter how true it seems, it's important to recognize that it's just an opinion about reality - and there's a good shot it's wrong.
Second, record the belief. Let's be honest. It could be anything. We all have our own challenges.
Third, review the belief. Start by evaluating whether the belief is empowering. Try to look at it objectively. Is it enabling you to accomplish the outcomes you want, or is it preventing you from doing so?
Fourth, reject or reframe the belief. If a limiting belief is false, you can simply reject it.
Reframing is a bit more involved. Many limiting beliefs have a kernel of truth in them. That's what makes them convincing. But they're not the whole truth. If a limiting belief is true or partly true, you don't have to settle for it. You can always recast the story.
Fifth, revise the belief. This is where it gets interesting. I'm not talking about simple affirmations, though those can be helpful and have their place. I'm talking about reorienting your thinking around a new and liberating truth.
Sixth and finally, reorient yourself to the new belief. Start living from the perspective of this new, liberating truth. You might not fully buy into it. That's fine. Try it on. It may feel awkward at first, like putting on a coat that's too big. But if you keep telling yourself the truth, it will eventually fit, and you'll get more comfortable with it (p. 74-79)."
Please share how you have revised your beliefs.
From: Hyatt, M. (2018). Your best year ever: a 5-step plan for achieving your most important goals. Grand Rapids, MI: Baker Books.
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"It all comes down to caring. If you don't love, you don't care, and if you don't care, you won't make the time to unite, communicate, encourage, connect, commit, serve, or sacrifice. Positive leaders care about the people they lead. They care about their team and organization. They care about changing the world because they know the world needs changing. Because they care, they do more, give more, encourage more, help more, guide more, mentor more, develop more, build more, and ultimately accomplish more. If I had a dollar for every time I heard the saying, 'People don't care how much you know until they know how much you care,' I would be rich. But the reason why people say it so much is because it's true. When you care about someone, they know it and feel it. And when they know you care about them, they will care about you and follow you with loyalty and passion (p. 180-181)."
How do you demonstrate to others that you care about them?
From: Gordon, J. (2017). The power of positive leadership: how and why positive leaders transform teams and organizations and change the world. Hoboken, NJ: Wiley and Sons.
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"Cultivating identification with others at work in ways that will fuel empathy and compassion requires being available, both physically and psychologically. Availability becomes real in organizations through simple gestures such as keeping one's door open, arriving early for a meeting, holding online office hours for distributed teams, or lingering in a kitchen or break room to be around others. Any of these small acts to make ourselves accessible opens the space for connection and mutual engagement that is a powerful form of care.
Leaders who convey psychological presence with others in the organization are often described as great leaders who can command loyalty and commitment. And in the hyperconnected technological world of work, physical and psychological presence becomes a deeply meaningful gesture. Turning off the cell phone to be with someone is a move toward identification and empathy. Opening the door to another person's experience and shutting off the email is another (p. 127-128)."
What are some ways that you show that you are physically and psychologically available?
From: Worline, M.C., & Dutton, J.E. (2017). Awakening compassion at work. Oakland CA: Berrett-Koehler Publishers, Inc.
- "Before group discussions, give people 2-3 minutes to jot down their thoughts
- In online meetings, encourage responses in the chat box
- Break the team into pairs or small groups to discuss issues and report back to the larger group. This can be done both live and online
- Build in moments of silence for introverts to reflect
- Put a question out to the group, and allow each person 2 minutes to give an opinion on the topic
- Ask introverts to take a role as scribe or timekeeper to help increase their visibility
- On conference calls and online meetings, ask for input from east to west or ask in alphabetical order of names
- To tackle specific issues, incorporate small task forces that meet outside the large group and then report back
- Take unscheduled breaks when energy is low (p. 131)."
What are some additional ideas you can add to increasing engagement with Introverts?
From: Kahnweiler, J. B. (2018). The introverted leader: building on your quiet strength. 2nd edition. Oakland, CA: Berrett-Koehler Publishers, Inc.
Tags: introversion, leaders, leadership, engagement, ideas, leadership development
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"In the days of Glassdoor, Twitter, and other fast-moving social media, reputations build quickly and can be hard to change. We've seen seemingly minor missteps torpedo careers. It's a lot easier to avoid these behaviors than having to clean up your reputation after. Among the top missteps to avoid:
What other misteps can you think of that contribute to a bad reputation? |
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From: Botelho, E. L; & Powell, K.R. (2018). The ceo next door: the four behaviors that transform ordinary people into world-class leaders. New York: Currency. |
Tags: customer service, reputation, Leader, leaders, leadership, professional development
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Dr. Emily Buck, Co-Director of the OSU Leadership Center and professor at Ohio State, says that her best leadership advice is “be willing to continue to learn from those around you”.
Buck has been fortunate to experience this kind of positive mentorship on a personal level throughout her professional journey through her friend and mentor Kris Boone, director of Ohio State ATI.
“She was the department chair in Agricultural Communication for a long time at Kansas State and was one of the only female faculty members in Agricultural Communication for quite a while,” Buck said. “I have always looked up to her, and she’s someone that I still reach out to periodically.”
Buck has enjoyed additional recent opportunities which have allowed her to further develop as a leader, including a national leadership program for faculty in agricultural colleges. She also enjoys reading books and blogs to sharpen her knowledge, and has several colleagues that she meets with regularly to share ideas.
Buck said that she has always enjoyed finding ways to encourage others and help them reach their full potential, and she enjoys seeing this passion come to life both in the classroom and at the Leadership Center. In the classroom, Buck loves getting to know students and watching them succeed in the variety of paths that they pursue after graduation. In her role at the Leadership Center, Buck has enjoyed being a part of re-branding and re-organizing, both in a visual/design sense and in terms of organizational structure.
“We’re continually honing our skill sets and what we offer to create a better product for those around us,” Buck said.
One quality Buck believes every leader should possess is humility. She stressed the importance of recognizing when you may not be the best person to carry out a specific task, and being willing to help find that person on your team during those times to ensure that everyone is successful.
She added that we all have strengths and weaknesses, and letting others step up allows us to observe their unique skills and talents and appreciate them even more.
Written by Courtney Fulton
- “Assess individual strengths and behavioral preferences
- Select members using a plan to complement strengths and fill gaps to achieve balance and synergy
- Develop a charter, define roles, and align on the most important goals and rewards
- Proactively create an environment in which teammates can learn about each other personally to better understand their formative life experiences, what drives them, and ultimately build trust
- Establish a cadence of team training that incorporates real-world and mission critical challenges and obstacles
- Define lead and lag success metrics as well as a process to monitor progress
- Establish feedback mechanisms and norms for making decisions and holding one another accountable
- Clarify needed support from stakeholders
- Finalize rules of engagement and execute
- Course-correct via team work session (p. 56-57).”
What suggestions do you have to build a high performance team?
Rake, J. (2018). The bridge to growth: how servant leaders achieve better results and why it matters more than ever. New York: Skyhorse Publishing.
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