Conversation for Connection
A Conversation for Connection is the first step in building a relationship that leads to working together to accomplish meaningful results. It enables people to understand one another’s preferred communication style. While it may sound initially like small talk, this conversation is in fact very important in helping us get to know each other. We can observe how others pace themselves, gesture, ask questions, listen, enunciate, and maintain eye contact. This gives us clues to their preferred communication style. We can listen for the types of things the other person wants to talk about, which gives us clues to their values and motivators. It also helps us to notice when changes occur in any of these areas later as the conversations goes deeper (p. 63).
How do you use conversations to connect with others?
From: Hayashi, S.K. (2011). Conversations for change: 12 ways to say it right when it matters most. New York: McGraw-Hill.