Characteristics of Trust-Based Relationships at Work
- "Individuals talk openly about their strengths and their weaknesses.
- People offer both support and challenge in meetings, clarifying intention and asking questions without appearing judgmental.
- People know more about each other than just their names.
- There are references to people's lives outside the workplace (images, artwork, etc.).
- People seem to assume positive intent with one another.
- Competition is focused on winning in the market or against the competition rather than internally.
- Team leaders and people managers walk the talk.
- Talking to is balanced with listening to.
- People admit mistakes and discuss learning (p. 172-173)."
What are some additional characteristics of trust-based relationships?
From: Carrick, M. & Dunaway, C. (2017). Fit matters: how to love your job. Palmyra, VA: Maven House Press.