The Yelp Effect

"In the days of Glassdoor, Twitter, and other fast-moving social media, reputations build quickly and can be hard to change. We've seen seemingly minor missteps torpedo careers. It's a lot easier to avoid these behaviors than having to clean up your reputation after. Among the top missteps to avoid:

• Being rude to receptionists, administrative assistants, and other people of perceived lower status. They will go out of their way to tell all their friends that you're someone to avoid.
• Acting like a sycophant toward those in power. Confident leaders treat a CEO and a janitor with equal respect and graciousness.
• Being disrespectful or annoying others in small but habitual ways.
• Blowing up or losing your temper in front of people - especially those who you see rarely. Virtual teams and long-distance relationships are tough; every interaction is interpreted in the most paranoid light. Fraught interactions linger.
• Ignoring or patronizing a colleague's spouse or children at an event.
• Poor judgement in social media. Assume that anything you ever email, tweet, or put anywhere in social media will be seen by potential employers (p. 246-248)."

What other misteps can you think of that contribute to a bad reputation?

From: Botelho, E. L; & Powell, K.R. (2018). The ceo next door: the four behaviors that transform ordinary people into world-class leaders. New York: Currency.