Guidelines for Constructive Feedback

• "Don't blame people for negative outcomes.
• Don't compare people.
• Focus on behaviors, not personal characteristics.
• Attribute good performance to internal causes.
• Recognize when a team should be praised.
• Be specific about ways to improve performance.
• Allow a controlled expression of feelings.
• Increase goal clarity.
• Challenge the recipient to do better.
• Increase the recipient's sense of independence and self-control.
• Encourage and reinforce a can-do attitude (p.8)."  

From:  London, M. (2014). The power of feedback.  New York: Routledge Publishers