Guidelines for Constructive Feedback

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By:Beth Flynn, Tuesday, June 28th, 2016
  • "Don't blame people for negative outcomes.
  • Don't compare people.
  • Focus on behaviors, not personal characteristics.
  • Attribute good performance to internal causes.
  • Recognize when a team should be praised.
  • Be specific about ways to improve performance.
  • Allow a controlled expression of feelings.
  • Increase goal clarity.
  • Challenge the recipient to do better.
  • Increase the recipient's sense of independence and self-control.
  • Encourage and reinforce a can-do attitude (p.8)."  
From:  London, M. (2014). The power of feedback.  New York: Routledge Publishers
 

 

From:  London, M. (2014). The power of feedback.  New York: Routledge Publishers

 

 

Tue, 06/28/2016 - 12:04pm -- Beth Flynn

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