The Leader Sets the Tone

The leader is the most important person in any organization.  The leader sets the tone by the way he/she talks, behaves, responds to others, and treats people every day.  People tend to "follow the leader" in that they imitate or mimic the behavior of the leader towards others.  When the leader treats other people with courtesy and respect, everyone eventually begins treating coworkers with the same courtesy and respect.

 

There are specific behaviors that leaders can practice each day, and in each interaction, to make people feel good about themselves.  When you deliberately take the time and make the effort to build self-esteem in other people and simultaneously the fears that hold people back from putting their whole hears into their work, a peak performance work environment blooms naturally around you, like flowers in the spring (Tracy, 2011, p. 68).  

 

What are some practices you use to help others feel good about themselves?

 

From:  Tracy, B (2011).  Full engagement: inspire, motivate, and bring out the best in your people.  New York: AMACOM