Leadership and Trust

”Trust each other again and again. When the trust level gets high enough, people transcend apparent limits, discovering new and awesome abilities for which they were previously unaware.” --David Armistead

How strong is the level of trust in your organization?  Do your employees trust you?   The level of trust has a great impact on individual and organizational effectiveness.

The ability to establish a high level of trust is vital to leadership effectiveness.  According to the authors of Building the High-Trust Organization, there are five dimensions of trust – “competence, openness/honesty, concern for employees, reliability, and identification.” 

Statistics about Trust

• Employees who trust their senior management bring back 108% value to their share holders. On the other hand, employees who do not trust their senior executives only bring 66% back to their share holders. http://www.sideroad.com/consultants/Management-Consultant-Deb-Clifford.html
• 21% of workers feel their boss is untrustworthy (CareerBuilder)
• Nineteen per cent of employees “rarely” trust their managers to make the best decisions, and  as many as 57 per cent say they only “occasionally” trust their managers, according to a recent survey by Right Management.
• Employees’ confidence in the CEO’s ability to do their job is the most important factor in breeding trust among the workforce. Almost as important is the CEO’s ability to demonstrate a strong sense of personal integrity. This quality is the foundation of trust and grows in importance with seniority.  Leadership Trust Index

Employees who trust their senior management bring back 108% value to their share holders. On the other hand, employees who do not trust their senior executives only bring 66% back to their share holders. http://www.sideroad.com/consultants/Management-Consultant-Deb-Clifford.html

• 21% of workers feel their boss is untrustworthy (CareerBuilder)
• Nineteen per cent of employees “rarely” trust their managers to make the best decisions, and  as many as 57 per cent say they only “occasionally” trust their managers, according to a recent survey by Right Management.
• Employees’ confidence in the CEO’s ability to do their job is the most important factor in breeding trust among the workforce. Almost as important is the CEO’s ability to demonstrate a strong sense of personal integrity. This quality is the foundation of trust and grows in importance with seniority.  Leadership Trust Index

Workshop participants will:

• Define trust
• Learn to apply the five dimensions of trust: “competence, openness/honesty, concern for employees, reliability, and identification.” 
• Determine the impact of trust vs mistrust of leaders

Beth Flynn is facilitating this workshop.

Cost: $60 per participant. To register and make payment, please go to https://regonline.com/seriesleadership.

Please note, if you are unable to attend you may send someone else in your place. Cancellations made prior to the day of the workshop will be refunded minus a $5 cancellation fee. No refunds will be made for no-shows/cancellations the day of the workshop.

Certificates of participation are available for individuals seeking professional development hours.

If you have questions, contact the OSU Leadership Center at 614-292-3114 or e-mail Beth Flynn, flynn.61@osu.edu