Navigating Difficult Conversations

Mar 30, 2015, 9:00am - 12:00pm
2120 Fyffe Rd., Room 105
Jody Termeer

All professionals encounter conversations that are regarded high in stakes from time to time. These high stakes dialogues can become pivotal in one’s effectiveness if handled correctly.  In this workshop, “Navigating Difficult Conversations,” participants will learn what conversations fit the context of “difficult” and how to effectively confront them. They will leave the session with a toolkit of knowledge to best handle these conversational situations they may face in the workplace and beyond.

Participants in this workshop will be guided in navigating a difficult conversation through an interactive session that will engage them in group discussion, role playing, and direct facilitation by the presenters.   Other aspects that will be covered in this seminar are the key skills needed to handle a difficult conversation and how to determine an appropriate response. This content will be extremely focused to professional development and specific to building effective communication. Role playing various situations (including those of participants) will be a part of the workshop.

At the end of this workshop, participants will be equipped with the knowledge and fundamental skills necessary to navigate their own difficult conversations successfully. More specifically,

Participants will:

  • Learn how to approach difficult conversations and navigate them successfully.
  • Gain strategies in confronting work-related conversations.
  • Develop a personal understanding and evaluation of self when facing a difficult situation.

Jeff Kingis facilitating this workshop.

Cost: $75.00 per participant. To register and make payment, please go to

 Please note, if you are unable to attend you may send someone else in your place. Cancellations made prior to the day of the workshop will be refunded minus a $5 cancellation fee. No refunds will be made for no-shows/cancellations the day of the workshop.

Certificates of participation are available for individuals seeking professional development hours.

If you have questions, contact the OSU Leadership Center at 614-292-3114 or e-mail Beth Flynn