Workshops

  1. Jun 4, 2020, 9:00am - 11:00am

    Millennials are no longer simply entering a multi-generational workforce; many are leading it.   As of 2015,  the majority of employees in the workforce are now Millennials, and many are being promoted to supervisory leadership positions.  This generation of highly educated 20-30 somethings tend to have an unconventional supervisory style, which can be a source of inspiration... or conflict. To be an effective supervisor it is important for a Millennial to understand the  work values and management preferences of the other generations.

  2. Jun 11, 2020, 9:00am - 11:00am

    We’re all in the same business, the people business.  It’s not what we make or sell that’s critical; it’s how we take care of the people who buy it.  Our job is to make customers (internal and external) happy. What’s the best way to do that?  By giving our “pickles.”  “Pickles” are those special or extra things you do to make people happy.  It may be doing something extra for a customer or sending a handwritten thank you to them.  The trick is figuring out what your customers want, then making sure they get it, that’s the “Pickle!”

  3. Jun 18, 2020, 9:00am - 12:00pm

    Are you a positive leader? Do you wonder how others think about your attitude as a leader? A quick test is to observe the way people react to you when you walk into a room. Are people happy to see you? Do they want to talk to you? Or do they quickly make themselves scarce? If they run when they see you, it's time for an attitude check.

  4. Jun 24, 2020, 9:00am - 12:00pm

    “What really matters for success, character, happiness and lifelong achievements is a definite set of emotional skills – your EQ — not just purely cognitive abilities that are measured by conventional IQ tests.” — Daniel Goleman What is Emotional Intelligence? It is the awareness of our emotions that drive our behavior, and how it impacts others (both positively and negatively), and then learning how to manage these emotions. Why is it important to have a high emotional intelligence?

Pages