Today is the 155th anniversary when black slaves received the news in Texas of their freedom from Federal soldiers; two and half years after the Civil War ended and the Emancipation Proclamation. Really not that long ago. There have been additional amendments and legislation to secure other freedoms including the 13th Amendment (to abolish slavery, Dec. 1865) and the Civil Rights Act of 1964.
Dear ACEL Community,
The tragic deaths of George Floyd, Ahmaud Arbery, and Breonna Taylor (only three of the many unjust deaths in the BIPOC community) over the last several months have amplified the long history of systemic racism in this country. Please know this message comes from a genuine place of care and concern; also that words alone cannot solve or address the racial injustices in the U.S., rather this work will involve our daily intentions, actions, and behaviors.
As we start our Monday after such an emotionally charged weekend, I wanted to acknowledge the range of emotions that spans our community from this last week’s events – sadness, confusion, hurt, and anger. I want to ensure we are taking care of each other during this time and thought it was timely to remind you of an important resource for your wellbeing. The Ohio State University has a robust Employee Assistance Program (EAP) that is here to support all employees with a host of resources.
- “Provides frequent feedback. Employees (especially younger ones) live in a world where most feedback is instantaneous. They expect it and will wilt and underperform without it.
- Generates opportunities for reality advice. We all have blind spots – weaknesses that we don’t see in ourselves – and reality advice helps your employees to grow in self-awareness.
- Offers encouragement. Strong leaders often forget to praise and encourage those who report to them. Coach and connect provides an opportunity to encourage your team.
“Paradoxically, in our age of constant communication, the raw material of conversation has actually disappeared: listening. Genuine, real listening is a rare commodity and a great gift, because you are giving to the person you are listening to your most valuable asset: your attention.
Here are a few suggestions of how to do it right, based on the communication technique ‘active listening’ devised by Carl Rogers and Richard Farson in 1957.
“We talk about the heart every day. It’s part of our natural vocabulary. For thousands of years, we have spoken of it as more than just a pump. But have you ever really thought about what it means? When we say somebody spoke from the heart, it means they spoke with meaning, insight, and sincerity. Or that the deeper reality of each of us is reflected when we’re following our heart.
“The first principle of emotional intelligence is self-awareness. This is the most basic of the principles. It is there, so you know what you are doing, how you are doing it, and why you behave the way that you do. Your ability to be self-aware is highly dependent upon your ability to pay attention to yourself in the moment. If you want to be self-aware, you must be able to touch base with yourself.
- “Do a self-assessment. Is the feedback accurate? If not, is some of it right. If possible, try to find an objective measurement. Be honest with yourself. The goal is progress, not perfection.
- If you’re not sure the feedback is accurate, find someone you trust and ask them to provide a second opinion.
- Consider where the person is coming from, their motivation, and their emotional state. Senders can have issues. An angry person may lash out, a jealous person may say negative things, etc.
- Run with a star crowd
- Bloom where they’ve been planted
- Track record of success
- Respected by colleagues (p.49-50).”
From: Throness, T. (2017). The power of people skills: how to eliminate 90% of your hr problems and dramatically increase team and company morale and performance. Wayne, NJ: Career Press.