"You may have heard the saying 'Whom you know is more important than what you know.' One thing is for sure: leadership is a relationship business. Both the quality and quantity of relationship are important aspects of your leadership story.
Here are some practices that will help you walk in the other person's shoes. Follow these, and you'll be more empathetic, winsome, and engaging. Think about the person you're about to meet with:
"Managers and leaders are central to employees' experience of work and their experience within the organization. Leaders are always part of a broader organizational culture and the overall culture will outlast any individual leader's efforts. Over time, leaders will shape the culture, but this takes years and affecting this type of change is more similar to steering a tanker - slow and deliberate.