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The Leader Sets the Tone

The leader is the most important person in any organization. The leader sets the tone by the way he/she talks, behaves, responds to others, and treats people every day. People tend to "follow the leader" in that they imitate or mimic the behavior of the leader towards others. When the leader treats other people with courtesy and respect, everyone eventually begins treating coworkers with the same courtesy and respect.

Winners Conquer Doubt

"Not one of us is free of it. We all have moments when we question our ability to succeed and our ability to make good decisions. Why? Because we can't know the future. Winners feel doubt just as often as anybody else. They understand you have to earn success. They know you can't be haphazard if you want to make progress toward your most important goals. These truths inevitably lead to questions about their ability to succeed.

Bringing It All to Work

Leadership is a Gift and a Journey

“Leadership is a gift – a gift that requires you to set a direction; motivate, inspire, and develop others; and deliver results that matter. It is also a journey. It is about your experiences and the influence you have onothers. Leadership is certainly about the work that gets done, but it is much more about how the work gets done and the relationships along the way.

Integrity Isn’t Important – It’s Everything

You show integrity when you:

Are truthful
Follow through
Are consistent in your behavior
Are discreet and keep confidences
Uphold unchanging principles and values
Always keep promises and commitments, no matter how small
Walk your talk
Don’t walk away from others’ breaches of integrity (p. 48)

What are additional ways you can show integrity?

The 19.5 Principles of Leadership

Your philosophy of life and leadership determines the process by which you lead.
Your positive attitude affects everyone around you.
Your experience and past history of success provides comfort and assurance as you make decisions to move forward.
When you lead by example, there is nothing your people will not do for you and with you.
Your “likeability” can affect the quality and effectiveness of your leadership. Be or become likeable.
Clear communication leads to understanding and action.

Seventeen Management Principles

Clarity is Essential
Competence is Critical
Identify Your Constraints
Unlock Your Creativity
Concentrate Single-Mindedly
Have the Courage of Your Convictions
Develop Your Character
Plan Every Detail in Advance
Organize Your Work Before You Begin
Staff Properly at Every Level
Delegate Effectively
Inspect What You Expect
Keep the Boss Informed
Focus on High Productivity

The Greatest Gift is to Believe in Someone

“When the young Beatles were performing at the Cavern Club n Liverpool in the early 1960's, they were unknown. Enter Brian Epstein, who ran a family furniture store. He had utterly no credentials to become the Beatles’ manager. But they hired him and he was instrumental in helping them rise to fame.

Do you know what was the possibly his greatest contribution to the Beatles? His utter and total belief in their greatness, well before they were recognized by the broader public.

Twelve Core Management Competencies

Maintaining and raising quality
Developing and improving systems
Coaching employee performance
Communicating across the organization
Collaborating across the organization
Resolving conflicts
Building employee motivation
Leading with emotional intelligence
Building teams and team performance
Managing change
Managing your time and priorities
Working with ethics and integrity (p. 6)

What It Means to Be the Star

“What I mean by Star is connecting to your true self and living your life to the fullest. For one person, that might mean becoming an amazingly inspirational second-grade teacher. For another, it might mean being an exceptionally gentle and popular dentist.

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