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Five Relational Rules of Engagement

Tue, 08/18/2020 - 11:28am -- Beth Flynn
  1. "I will talk to you before I ever talk about you.
  2. I will engage in candid conversations with humility, knowing I have room to grow.
  3. We will seek objective input if we come to an impasse.
  4. I recognize that the objective of the conversation is to seek understanding, resolve issues, and move toward unity
  5. I will forgive quickly (p. 226-234)."

From: Ross, R. (2019). Relationomics: business powered by relationships. Grand Rapids, MI: Baker Books

Loyal Teams

Tue, 08/11/2020 - 11:42am -- Beth Flynn
  • "Trust each other unconditionally
  • Assume positive intent, and it they can't get there alone, they ask
  • Talk to each other, not about each other
  • Care about each other's success as they do their own
  • Put the team's agenda ahead of their own
  • Push each other to do their best work
  • Discuss the toughest issues in the room and leave aligned
  • Give each other feedback, even when it's hard (p. 55)."

Understanding the Power of Relationships

Tue, 08/04/2020 - 9:56am -- Beth Flynn

"Business is also about relationships. Relationships, through which those who have a need are linked with those who can supply, is an exchange of value that benefits both parties. In fact, relationships are the very foundation of business. And healthy relationships are always at the center of thriving businesses. I would go so far as to say that good business is never simply about making money. It's really about building relationships and making a difference in people's lives.

30 Years of Accessibility, Affordability, and Applicability

Fri, 07/24/2020 - 7:20pm --

Since 1990, The Ohio State University Leadership Center has had the mission of providing research-based resources and high-quality practical programs to build and strengthen leadership capacities. 

This year, we are celebrating 30 years of hands-on workshops and strength-based training activities to both organizations and individuals. In doing so, we are offering 15% off of our 21st Century Workshops through July 30, 2020. 

Seven Dimensions of a Highly Effective Workplace

Tue, 07/21/2020 - 9:29am -- Beth Flynn
  1. "Provide learning opportunities as a part of every work life.
  2. Create a culture where supervisors support the job success of their teams.
  3. Be mindful of the positive and negative repercussions of autonomy.
  4. Foster workplace belongingness.
  5. Support a culture of work-life fit.
  6. Improve advancement systems.
  7. Recognize and reward the importance of supportive co-worker relationships (p. 22-23)."

Reasons Why Middle Managers are Important

Tue, 07/14/2020 - 9:49am -- Beth Flynn
  • "They are in a position to impact the greatest number of people and processes.
  • Managers control the culture of the company.
  • They are on the front line with employees.
  • They have a huge impact on attracting and retaining talent.
  • They're responsible for bringing out the best in people.
  • They're on the front line with daily processes.
  • They're the 'messaging valve.' They determine what gets reported to senior management and how news is broken to their direct reports.
  • They make change happen (p. 357-359)."

Skills that Support Empathy at Work

Tue, 07/07/2020 - 12:00am -- Beth Flynn
  • "Build skill in perceptive engagement, the capacity to take another person's perspective and discern what would be helpful.
  • Cultivate capacity for attunement, which involves being aware of another person while simultaneously staying in touch with our own somatic senses and experiences. It heightens our sense of interconnection.
  • Develop empathic listening, the capacity to tune in to feelings of concern as we hear another person's perspectives and experiences. It allows us to be present without needing to fix, solve, or intervene.

Create Value from the Outside-In

Tue, 06/30/2020 - 10:06am -- Beth Flynn

"A limitation of many traditional organizations is their tendency to work from the inside-out. There has long been an assumption, often unspoken or unexamined, that a centralized group of experts would come up with the best ideas for products or service. In turn, the enterprise would produce and sell them.

This mindset can be found not only in the private sector, but also in the not-for-profit and government arenas.


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