- "Be a good coach.
- Empower your team and don't micromanage.
- Express interest in team members' success and personal well-being.
- Don't be a sissy. Be productive and results oriented
- Be a good communicator and listen to your team.
- Help your employees with career development.
- Have a clear vision and strategy for the team.
- Have key technical skills so you can help advise the team (p. 72-73)."
“You are a unique human being, and there is no one else like you in the world. You have unique gifts, talents, and perspectives that you bring to your relationships with others. You have experience and knowledge that position you to make the world a better place.
Consider all of the roles you play in the work you do and the life you lead. Think about the difference your efforts have made to your networks over the course of a lifetime.
- "Credibility: the power derived from your professional standing and expertise.
- Have a clear vision for the future
- Set direction
- Inspire others to follow them
- Enable greatness in others
"Leaders of organizations must be willing to create team-friendly environments for teams to function effectively. This means that they must do the following:
"Being persistent means that when things get in the way, as they will, you will find a way of overcoming them. If people knock you down, as they will, you are able to pick yourself up, dust yourself off and return to your path. It also means that when doubts creep into your mind, as they will, you are able to listen to their message without being distracted from your purpose.
- "Avoid sweeping statements. Words such as 'always' and 'never' only make people angry, and defensive.
- Focus on major responsibilities and performance standards.
- Ask recipients to identify causes of performance problems.
- Provide feedback frequently.
- Discuss behaviors or results, not the person.
- Specify what needs to be done.
- Use both positive and negative feedback.
- Coach rather than judge.
- Fit feedback to the individual (p. 126)."